The big picture: 3-year plan

2021-transition and Covid: This was the year we transitioned into the new advice regime, engaged advisers/authorised bodies to service clients, obtained our transitional FAP licence, plus implemented policies, processes and controls to meet our new obligations. Covid fatigue slowed down much of our implementation.

2022- Productivity and compliance:  This is the year to catch up. We will apply for our full FAP licence before mid-year, roll out new advice processes and ensure we are compliant. We will expand adviser numbers and ensure we can prove they meet the competence, knowledge and skill requirements. Governance, compliance, adviser training, advice processes and cyber-security will be our four key focus areas.

2023- Embracing the new normal: This is the year where we recruit more advisers to service our growing client base. We build a sustainable operating rhythm and build business value. We put in place an effective governance structure to ensure we met all our licence obligations.

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