We explore a survey methodology called the Net Promoter Score (NPS) which is worth considering if you are looking for a simple but effective survey solution. NPS is a quick and efficient way to find out what your clients think without getting bogged down in too much detail.
There is also practical information about the creation and execution of a survey, and things to consider before implementing a survey programme into your business. Strategi is also offering an NPS template which provides sample questions for easy implementation into your business.